Frequently Asked Questions
What is the return policy?
If you are unsatisfied with your purchase in any way, please Contact Us.
Opened items are eligible for a return for up to 14 days after delivery.
Unopened, sealed items are eligible for a return for up to 21 days after delivery.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible, usually within 1-2 Days (except for carefully marked Pre Order, or Made to Order items).
Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location and chosen shipping speed.
Where are your products manufactured?
Annie Brown brand items are made in the United States of America and Canada, using domestic and imported ingredients or parts.
We carefully select our manufacturing partners to ensure our products are high quality and ethically made.
How much does shipping cost?
All orders of $30 or more receive complementary shipping!
Tracking numbers provided with every order.
Handling Time: 1-3 Days
Shipping Time: 2-5 Days