Lips
Frequently Asked Questions
What is the return policy?
If you are unsatisfied with your purchase in any way, please Contact Us.
Opened items are eligible for a return for up to 14 days after delivery.
Unopened, sealed items are eligible for a return for up to 21 days after delivery.
Are any purchases final sale?
We are unable to accept returns on certain items, they will be carefully marked before purchase.
Digital products are always final sale.
When will I get my order?
We will work quickly to ship your order as soon as possible, usually within 1-3 Days (except for carefully marked Pre-Order or Made to Order items).
Once your order has shipped, you will receive an email with further information, including a tracking number.
Delivery times vary depending on your location and chosen shipping speed.
Where are your products manufactured?
Annie Brown items are made in the United States of America and Canada, using domestic and imported ingredients or parts.
We carefully select any manufacturing partners and suppliers to ensure our products are high quality and ethically made.
How much does shipping cost?
All orders of $49 or more ship for free.
Tracking numbers are provided with every order.
Orders ship as soon as possible, usually within 1-3 business days.
Pre-Order items have the "Ship By" date listed on the product page.
Shipping costs for orders under $49 vary depending on your location and chosen shipping speed.